We would love to hear from you!
If you would like to give some positive feedback, a suggestion, or an idea, or if you have been unhappy with our service and would like to make a complaint, you can complete a form that will be followed up by our staff.
You can complete the form online on this website, or you can download a PDF version of the form and fill it out manually. If you would like some assistance with filling out the feedback form, our staff would be happy to help.
Making a Complaint
If you are unhappy with Wathaurong, a service you received, or believe your rights have not been respected and you would like to make a complaint to Wathaurong, please speak to a staff member or manager.
If you would like to make a formal complaint, you can complete the form online below, or download the Make a Complaint or Give Feedback Form as a PDF file and print it off to fill out manually. You can ask a staff member to help you fill out the form, or you are welcome to involve an advocate or support person who can assist you.
Once you have finished filling out the Make a Complaint or Give Feedback Form, please give it to a staff member or manager, or email it to email@example.com
Online forms filled out on this website will be automatically emailed to firstname.lastname@example.org and will be followed up. If you are still unhappy after the follow up, you can reach out to other agencies to make a further complaint if you wish.
Giving us Feedback
Wathaurong welcomes and values all kinds of feedback from clients and community members, including suggestions, questions and ideas. Your feedback will be taken seriously and will assist us in our regular review of the services that we provide.
Online forms filled out on this website will be automatically emailed to email@example.com